Privacy Policy for Royal Cleaning Co. Ltd.
Effective Date June 1, 2024
At Royal Cleaning Co., we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website royalcleaningco.ca. By accessing or using our Site, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
- Personal Information: This includes information that can identify you, such as your name, email address, phone number, billing address, and payment information.
- Usage Data: We collect information about how you use our Site, including your IP address, browser type, pages visited, and timestamps.
- Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to collect information about your interactions with our Site.
How We Use Your Information
We may use your information for various purposes, including:
- To provide and maintain our services
- To process your transactions
- To communicate with you, including sending promotional materials
- To improve our Site and services
- To comply with legal obligations
Disclosure of Your Information
We may share your information in the following circumstances:
- Service Providers: We may employ third-party companies and individuals to facilitate our services, process payments, or provide support.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
Links to Other Websites
Our Site may contain links to other websites that are not operated by us. We recommend reviewing the privacy policies of those websites, as we are not responsible for their content or practices.
Your Privacy Rights
In accordance with PIPEDA (Personal Information Protection and Electronic Documents Act), you have the right to:
- Access your personal information that we hold
- Request correction of inaccurate information
- Withdraw consent to the use of your personal information, subject to legal limitations
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site with a revised effective date. We encourage you to review this policy periodically for any changes.
Terms and Conditions for SMS Communication
Effective Date: July 9, 2025
Consent to Receive Text Messages
By providing your phone number verbally, by online form or filling our a paper form and opting to receive text messages from Royal Cleaning Co., you consent to receive marketing and operational messages, including SMS notifications, promotions, and updates related to our services. Message and data rates may apply.
Opting Out
You can withdraw your consent to receive text messages at any time. To opt out, please reply "STOP" to any text message you receive from us. Alternativley you can contact us directly to request removal from our messaging list.
Help
If you are experiencing any issues , you can reply with the keywork HELP. Or, you can get help directly from us at 519-286-1936.
Frequency of Messages
The frequency of messages may vary based on your interactions with us. We do not guarantee a specific number of messages and may send you periodic updates regarding your services or promotions.
Message Delivery
Royal Cleaning Co. does not guarantee that the text messages will be received or delivered due to factors outside our control, including but not limited to technical issues with your mobile service provider.
Potential Fees for SMS Messaging
Please note that standard message and data rates may apply, depending on your carriers pricing plan and fees may vary if the message is sent domestically or internationally.
Privacy
Your privacy is important to us. The information collected from your text messaging interactions will be handled in accordance with our Privacy Policy. We do not sell or lease your personal information to third parties.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: office@royalcleaningco.ca
- Phone: 519-286-1936